EY Center for Government Modernization

Government modernization starts here.

Unleash the power of progress and move from strategy to execution.

EY Center for Government Modernization features cutting-edge research, insights and best practices exploring how government agencies can modernize to innovate at scale, deliver technology at speed and keep people at the center.

We are at the forefront of shaping how the government responds to complex challenges. The EY organization brings 100+ years of global commercial and public sector experience to our clients. We provide technology-enabled solutions to help you transform at the federal, state and local levels. From equity and wellbeing for communities to constituent experience transformation and operational improvement, together we are building a stronger country, for the people.

Operational optimization for government

Delivering innovation at scale

Government agencies are focused on modernization to improve operations across programs and achieve measurable results. See our latest insights:

Report: Key trends in federal cybersecurity investment

We partnered with Market Connections to design a survey across federal civilian and defense agencies to understand key trends in cybersecurity investments. Where are agency leaders focusing their time and resources? How can they make the most of their spending dollars and what are their current priorities?

Download the cyber report
Case study: How predictive maintenance can take the FAA to new heights

Can predictive maintenance take the FAA to new heights? With data and visualization tools, along with innovative models based on predictive maintenance technology, organizations are able to better monitor the health of systems remotely and generate insights to optimize maintenance programs. We helped the FAA identify process and data quality improvement opportunities to enable prediction of equipment failures — resulting in 75% to 90% accuracy three to seven days in advance.

Read the predictive maintenance case study
Case study: How optimizing data management supports financial systems modernization

How do you move from data to insight? Analyzing raw data by business process is crucial in constructing a complete data model. Give your people the data, tools and knowledge to drive success, and capabilities to access, move and understand data in a way like never before. We developed a comprehensive data management and governance plan that will guide the roles, responsibilities and processes to execute the migration and enable digital transformation for DHS.

Read the data management case study
Case study: Modernizing audit security and access management capabilities

What does it take to fast-track digital identity user governance? We helped an organization establish a new platform that evolves to meet added federal agency business requirements using evolving solutions to integrate with enterprise policies.

Read the audit security and access management capabilities case study

Supporting the Department of Defense

Learn how EY supports the Department of Defense through digital modernization, technology and workforce consulting services.

Learn more

How EY can help

Federal government consulting

Through the transformation of people, processes and infrastructure, we help create digital experiences that help the government achieve its mission and interact in purposeful ways with its customers. We combine human-centered design with modern technologies to help federal agencies improve operations and deliver measurable results.

Service leader

Alex Gurney
EY US Government and Public Sector Civilian and Security Accounts Leader

Erica Ford
Principal, EY US Government and Public Sector People Advisory Services Leader

Equity and wellbeing for communities

Keeping people at the center

States are focused on raising levels of care for vulnerable communities to improve equitable health and wellbeing amongst their constituents. See our latest insights:

Report: Delivering digital access and equity in the public sector

The public sector continues to make the digital delivery of services and the customer experience more equitable and accessible across the constituents they serve. This report explores the progress government leaders are making in improving CX as well as the roles modern infrastructure and connectivity play in support of those efforts.

Download the accessibility report
Report: Reimagining public health, the way to an equitable future

The future comes around fast. Public health leaders should ask now how they will meet the unknown challenges of tomorrow. To understand where and how agencies should direct their efforts, we surveyed 301 public health officials from across the United States. Our research finds organizations operating at a uniquely difficult yet exciting time, in a field that is being reshaped and revitalized by digital innovation.

Read the public health report
Case Study: Grants Management - How teamwork built the infrastructure to accelerate COVID-19 relief

How do you get coronavirus relief funds to communities without the critical infrastructure to mobilize quickly? EY Grants Accelerator builds foundational processes to fast-track the administration of grants funds. In this case study, the agile tech platform and knowledge base speeds funding to Hawaii’s childcare service providers, cutting through what could have been an administrative gridlock and getting funds to the provider network that needs them most.

Read the grants management case study
Whitepaper: Digital accessibility and inclusive design in government

While most government organizations provide digital experiences that are compliant with respect to legally defined disabilities, this does not mean that those experiences accommodate people with other barriers. In fact, those compliant solutions often do not meet basic usability expectations. Our goal in this whitepaper is to introduce important user experience considerations that are often an afterthought when creating digital tools and platforms.

Read the whitepaper

Streamline your grants journey with EY Grant Accelerator

Deliver community impact with our efficient grants management platform.

Discover EYGA

How EY can help

State and Local Government Consulting

Agency transformation enabled by technology allows state and local government to create an experience that meets residents’ and employees’ expectations. Our goal is to help state and local clients achieve their mission of efficiently serving the people. Our human-centric approach helps agencies improve operations and provide results.

Service leader

Brad Duncan
Ernst & Young LLP US Government & Public Sector State Local & Education Leader

Suzanne Vitale
Principal, US State, Local & Education Markets, Ernst & Young LLP

Constituent experience and workforce transformation

The support you need to achieve technology at speed

Stakeholders expect government services to be simple and trustworthy, leading to demand for transformation across interactions. See our latest insights:

Report: How can government workers and technology align to serve future citizens?

Government leaders feel their organizations and workforce are struggling to meet their digital transformation goals. In this report, we discuss the implementation of a four key priority framework to create dynamic, tech-savvy workforces focused on the constituent experience.

Download the workforce report
Case study: A government agency goes virtual to help more job-seeking residents

We teamed with a state workforce services agency to configure a platform that fast-tracks job seekers and frees up case managers. Rather than having to navigate the process on their own, residents can use the tool to explore the various services and programs available at their local American Job Center (AJC).

Read the workforce case study
Case Study: How the US Navy is developing its workforce of the future

The US Navy needed to revamp its human capital strategy to improve the workforce experience. They selected transformation initiatives that could deliver measurable results and improve work life for personnel at every level, whether civilian or enlisted, implementing the latest leading practices from government and the private sector.

Read the US Navy case study
Article: How technology can unlock the power of digital government

Digital government transformation is an opportunity for progress in the public sector. It’s about taking technology-agnostic approaches, understanding organizations’ specific needs and bringing it all together — a vision of electronic government only the most forward-thinking IT leaders have the background and capabilities to realize. They can improve hiring, minimize dull and repeatable work, and bridge digital divides between people from diverse socioeconomic backgrounds.

Read the article

No matter what you do, it requires a lot of stakeholders for technology and support services to help with learning management systems. It’s amazing the number of stakeholders that are involved in this.

Jim Hardin

Human Capital Strategist, Department of the Navy

How EY can help

Government & Public Sector services

Our Government & Public Sector community brings together more than 20,000 EY people from over 100 countries. All of us share a passion to help governments work better for their people.

Service leader

Gerry Dixon
EY US Government and Public Sector Managing Partner

About the EY Government and Public Sector team

Every day we solve the most complex challenges so the government can build a stronger country for the people.

Learn more Contact us

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About EY

EY is a global leader in assurance, consulting, strategy and transactions, and tax services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

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EY Center for Government Modernization

Government modernization starts here.

Unleash the power of progress and move from strategy to execution.

Connect with the EY Government and Public Sector team to explore how we can support your agency's modernization efforts

Learn the 7 steps to take government CIOs from IT caretaker to IT broker

Operational optimization for government

Delivering innovation at scale

Report: Key trends in federal cybersecurity investment

Case study: How predictive maintenance can take the FAA to new heights

Case study: How optimizing data management supports financial systems modernization

Case study: Modernizing audit security and access management capabilities

Supporting the Department of Defense

How EY can help

Federal government consulting

Equity and wellbeing for communities

Keeping people at the center

Report: Delivering digital access and equity in the public sector

Report: Reimagining public health, the way to an equitable future

Case Study: Grants Management - How teamwork built the infrastructure to accelerate COVID-19 relief

Whitepaper: Digital accessibility and inclusive design in government

Streamline your grants journey with EY Grant Accelerator

How EY can help

State and Local Government Consulting

Constituent experience and workforce transformation

The support you need to achieve technology at speed

Report: How can government workers and technology align to serve future citizens?

Case study: A government agency goes virtual to help more job-seeking residents

Case Study: How the US Navy is developing its workforce of the future

Article: How technology can unlock the power of digital government

How EY can help

Government & Public Sector services

About the EY Government and Public Sector team

Welcome to EY.com

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General

People

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EY Center for Government Modernization

Government modernization starts here.

Unleash the power of progress and move from strategy to execution.

Connect with the EY Government and Public Sector team to explore how we can support your agency's modernization efforts

Learn the 7 steps to take government CIOs from IT caretaker to IT broker

Operational optimization for government

Delivering innovation at scale

Supporting the Department of Defense

How EY can help

Equity and wellbeing for communities

Keeping people at the center

Streamline your grants journey with EY Grant Accelerator

How EY can help

Constituent experience and workforce transformation

The support you need to achieve technology at speed

How EY can help

About the EY Government and Public Sector team